SaaS and technology vendors whose enterprise customers require a SOC 2 report as part of vendor security due diligence, which in practice is most B2B software companies selling into mid-market or enterprise accounts.
Documented controls mapped to the selected Trust Services Criteria, evidence the controls actually operated as designed over the audit period (for Type II), and a formal audit performed by a licensed CPA firm.
Controls need continuous evidence collection, not a point-in-time snapshot: access reviews, change management logs, and monitoring records have to be maintained consistently across the entire observation window.
Trust Services Criteria scoping, control gap assessment, evidence-collection process build-out, and a readiness (pre-audit) review before engaging your CPA firm for the formal attestation.
Select applicable Trust Services Criteria and define system boundaries.
Close control gaps and stand up continuous evidence collection.
Support through the formal audit with your chosen CPA firm, Type I then Type II.
Access review logs, change management records, vendor risk assessments, incident response records, and monitoring/alerting evidence, collected continuously rather than assembled after the fact.
Starting evidence collection only when the audit period begins instead of building the habit beforehand; scoping in Trust Services Criteria your customers don't actually require, which adds audit cost and complexity for no sales benefit.
See exactly where your controls stand before your first SOC 2 audit.
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